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One of the key competencies of the DOT GROUP is business process automation.

Each business is unique, and each project of introduction of the automated control systems has its own features regardless of whether full automation of all decisions of the company is carried out, or the control system of separate business processes is being introduced.

Therefore, even after dozens of successful implementations, each subsequent project allows us to gain new experience, deepen our competence and expand the scope of our knowledge.

Main areas of automation:

  • logistics management and monitoring,
  • automation of contact centers,
  • cost accounting and employee control,
  • control of mutual settlements and receivables.

All projects are implemented using modern iterative techniques: Agile, SCRUM, which allows you to automate processes in the shortest possible time, collecting and refining system requirements during implementation.

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